International Student and Scholar Services (ISSS)
For international students, check your immigration requirements.
Congratulations and welcome to 猫咪社区app University. We can鈥檛 wait for you to join our community of changemakers. Now that you鈥檙e admitted, you鈥檒l take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.
Activate your student account
Take the math placement exam (you will receive an email)
Submit credit exam results and final high school transcript
Check back over the next few months for more upcoming deadlines.
All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login .
Activate your student account
Available Now
Activate your student account - it only takes a few clicks.
Submit your enrollment deposit and housing agreement
Available Now
Submit your enrollment agreement and housing deposit by the following:
Grant proxy access to your student records Optional for matriculation:
Available Now
Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.
Complete account recovery steps
Available Now
Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.
Download myAU Mobile Optional for matriculation:
Available Now
View your class schedule, grades, finances, and assignments all in one place. Access your new student checklist, get directions around campus, and stay up-to-date on campus life with events and news feeds.
Learn about tuition refund insurance Optional for matriculation:
Available Now
In the event that you might need to withdraw from AU, 猫咪社区app University offers GradGuard tuition refund insurance through Allianz Global Assistance. If you believe that this is something you might benefit from, you have until the day before classes begin to enroll.
Confirm your emergency contacts
Available Now
Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.
Submit placement credit exam results Optional for matriculation:
Available Now 鈥 Due July 15, 2025 鈥 Add to calendar
If you have taken Advanced Placement (AP), International Baccalaureate (IB), A Levels, or other placement or leaving exams, please request that those results be submitted to 猫咪社区app University鈥檚 Office of Admissions to receive placement credit (if applicable).
Update Chosen Name and Pronouns Optional for matriculation:
Available Now
AU recognizes that students may use names other than a legal name to identify themselves. Students who would like their chosen name displayed across many AU systems are invited to submit a chosen name using the process linked here in the Learn More button.
Submit Final High School Transcript and Standardized Test Scores
Available Now 鈥 Due June 30, 2025 鈥 Add to calendar
Once your high school degree has been posted, please submit your final high school transcript and any official standardized test scores (if not test optional) to the Office of Admissions by June 30.
Enroll in DUO for multifactor authentication
Available Now
Enroll a smartphone in DUO MFA, and use the DUO Mobile app on that smartphone to secure your login attempts. You may register multiple devices.
Upload your One Card photo
Available Now 鈥 Due July 15, 2025 鈥 Add to calendar
The AU One Card will be your all-access pass to campus. You鈥檒l use it to enter your residence hall, purchase meals, check out books, print, and more. You can submit your photo online, then pick your at the One Card office in Mary Graydon Center during move-in.
Join University College Optional for matriculation:
Available Now 鈥 Due May 6, 2025 鈥 Add to calendar
The University College/AU Cornerstone Reservation Form is now open for the 2024-2025 academic year. Reservations are accepted through Monday May 6, 2024. Students must deposit to AU to confirm their placement in UC. If you have questions email universitycollege@american.edu to inquire.
For international students, check your immigration requirements.
ASAC works with students with disabilities to provide equal access to university programs and services.
If you are a transfer student and want access to your own personalized new student checklist, simply click below.
Learn more about SPA's certificate programs open to all incoming students:
AU's Veterans Services Office helps those who've served with their transition to 猫咪社区app University.
Below we have collected links with information that answers听the most frequently asked questions we receive from new students and their families. If you have additional questions, please do not hesitate to reach out directly to these offices.
Follow AU on for exciting things happening on campus.
Buying a computer for college? Learn more about .
Learn more about life at AU and the resources available to you.
Office | Contact for | Phone | |
---|---|---|---|
Academic Support and Access Center | Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center | 202-885-3360 | asac@american.edu |
Admissions | Merit Award Questions, Final High School Transcripts | 202-885-6000 | admissions@american.edu |
NCAA Division I Sports | 202-885-3000 | athletics@american.edu | |
Study Abroad | 202-885-1320 | auabroad@american.edu | |
AU Central | Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance | 202-885-8000 | aucentral@american.edu |
AU Honors Program | Honors Curriculum, Merit Scholarships, Living-Learning Community | 202-885-6194 | honors@american.edu |
Textbooks, School Supplies, AU Apparel | 202-885-6300 | american@bkstr.com | |
Career Center | Internships, Career Counselor, Major Choice | 202-885-1804 | careercenter@american.edu |
Center for Community Engagement and Service | Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC | 202-885-7378 | volunteer@american.edu |
Center for Diversity and Inclusion | Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training | 202-885-3651 | cdi@american.edu |
Center for Student Involvement | Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media | 202-885-3390 | studentinvolvement@american.edu |
Counseling Center | Individual or Group Counseling or Therapy, Referrals, Consultations | 202-885-3500 | Unlisted for confidentiality |
Financial Aid | Need-Based Financial Aid: Loans, Federal Work Study | 202-885-6500 | financialaid@american.edu |
First Year Advising | Course registration, advising, 猫咪社区app University Experience (AUx) | 202-885-7000 | FYadvising@american.edu |
Health Promotion and Advocacy Center | Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment. | 202-885-3276 | hpac@american.edu |
Housing & Residence Life | Housing Assignments, Residential Experience, Off-猫咪社区app Housing | 202-885-3370 | housing@american.edu |
International Student & Scholar Services | Immigration Process, International Students, International Student Orientation, Visa Information | 202-885-3350 | isss@american.edu |
Kay Spiritual Life Center | Worship Services, Religious Life, Interfaith Dialogue | 202-885-3320 | kslc@american.edu |
Network Issues, Printing Issues, System Status | 202-885-2550 | helpdesk@american.edu | |
One Card and Dining Programs | One Card, Meal Plans, EagleBucks, Dining Venues | 202-885-2273 | idcards@american.edu mealplans@american.edu |
Orientation, Transition & Retention | All 猫咪社区app Welcome, Orientation, New Students | 202-885-3303 | orientation@american.edu |
Parking and Commuter Services | U-Pass, Parking Enforcement, Parking Permits | 202-885-3111 | No email available |
Student Employment | Federal Work Study, Part-Time jobs, Professional Jobs, Internships | 202-885-2591 | studentjobs@american.edu |
Student Health Center | Immunizations, Health Insurance, Primary Care, Psychiatric Care | 202-885-3380 | shc@american.edu |
Undergraduate Education | 猫咪社区app University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations | 202-885-3724 | undergraduatestudies@american.edu |
University Police | 猫咪社区app Safety, Lost Property | 202-885-2527 |